Help

On the floor

• Signing in on a care tablet

  Setting up your PIN, signing in each shift, and what to do when the screen locks.

• The medication pass

  Recording doses as given, refused or held, and giving an as-needed dose.

• Correcting a mistake

  Nothing is deleted. How to correct a dose, a vital sign, a note or a report.

• Writing a care note

  Writing a note, starting one from your home’s templates, and managing the templates.

• When the internet drops

  What keeps working, what doesn’t, and how to use the paper MAR.

• Recording vital signs

  Entering readings in the right units, and what happens when one is outside the limits.

• Filing an incident report

  Falls, medication errors and serious incidents, and who must be told.

• Clocking in and out

  Starting and ending your shift, and what to do if you forget.

For nurses and administrators

• Care plans and assessments

  Writing the first plan, reviewing it, and recording assessments.

• The family portal

  Turning it on, giving a family member access, and sharing updates.

• Your pharmacy and the pharmacy portal

  Pairing a pharmacy, checking the documents it sends, and sending it requests.

For administrators

• Staff, tablets and support access

  Adding staff, giving PIN setup codes, setting up tablets, answering a support request, and booking more training.

• Resident billing

  Agreed rates, extras, monthly invoices and payments. MapSorix Care keeps the books; it never takes a payment.

• Getting ready for an inspection

  The inspection export, and the other records an inspector usually asks for.

For pharmacies

• The pharmacy portal, for pharmacies

  Opening your pharmacy’s account with a home’s pairing code, sending documents, answering requests and managing sign-ins.

Still stuck?

Email care@mapsorix.com or call (306) 400-1800, Monday to Friday, 9 AM to 5 PM Saskatchewan time. We reply to email within one business day. Please don’t include resident names or health information.

A question about a resident’s care or medication goes to your nurse, the resident’s physician or the pharmacist, not to MapSorix.